Every e-commerce business wants to provide its customers with good and hassle-free courier service. This helps them to further grow their business in this competitive world. Although there are 100+ courier service providers in India which makes the whole process even more difficult. With the continuous evolution of e-commerce companies over the past few years, the demand for courier services has increased in India. The question is which courier service provides the best service? And more importantly, which courier provides home pick-up service in India? The answers to these questions are given below in a detailed form.
Delhivery for Courier Service
Started its logistics in 2011, Delhivery is one of the most trusted courier partners in India. Serving over 10,000+ customers all over India, with 75% e-commerce business, the platform has earned its name over a decade. The company offers a wide range of services and those are the reason for its wide popularity. The services include delivery, reverse pickup, and COD services. Apart from that, the platform also offers on-demand delivery, same-day delivery, and also next-day delivery.
For many e-commerce platforms, where the reverse pickup is not provided by the platform itself, the reverse pickup is done through Delhivery without any hassle and problems. Their services are used by many e-commerce giants like Amazon also.
Blue Dart Courier Services
Since 1983, Blue Dart has been a global carrier that is known as a top courier service in India. For many online businesses, Blue Dart is the delivery partner which offers the reverse pick-up service as well. The platform has already reached more than 30,000 pin codes and serves over 220+ countries globally. Their services include COD delivery, weather-resistant packaging for orders, express delivery, and time-based delivery. Many e-commerce platforms use Blue Dart to deliver their orders including Purplle that offers so many skincare and beauty products.
DTDC Courier Company
DTDC or Desk to Desk Courier and Cargo offers e-commerce drop and pickup services for several platforms. For the reverse pickup, one has to place the request on the website and they schedule a pickup for you. One can also customize the preferences as per his own convenience. Apart from that, the platform also offers COD, bulk shipping, express delivery, and more. It is already serving more than 9,900 pin codes across the globe and still trying to figure out the remotest of last-mile locations.
The Professional Couriers
A platform that is committed to bring everything on time, The Professional Couriers came into existence in 1987. It is a recognized and trust worthy courier and cargo company since its foundation. The few best things about this platform are customer satisfaction, safe and timely deliveries, and reliability. Also, The Professional Courier also offer reverse pickup to their customers. Apart from that, it also offers COD, bulk shipping, and express delivery. So, you don’t have to worry about anything at all.
Ecom Express Logistics Company
Ecom Express is among the best courier services for e-commerce in India. The platform covers more than 27000 pin codes across India and is used by most people in the country. Ecom is usually preferred by the customers for the delivery of high-value goods like jewelry since it offers additional security during transit and storage. Therefore, the platform is one of the safest if you want to send something valuable. Apart from these services, it also offers express delivery, doorstep quality checks for returned items, and a promise of delivering the returned item within 72 hours.
Shiprocket
If you are looking for a fast delivery service, Shiprocket is the best bet for you. It is India’s number 1 courier aggregator platform. With Shiprocket you can ship over to 29000+ pin codes without any hassle. The best features of this platform include an automated NDR panel, post order tracking, reverse pickup, bulk shipping, packaging solutions, express delivery, and more. The rates are affordable; starting from Rs. 19/500g and therefore, one can have a seamless experience.
Xpressbees
Another known name in the parcel delivery services in India, Xpressbees is used by various e-commerce platforms to deliver their goods. It is a one-stop destination for delivering parcels with same-day delivery, reverse pickup, cash on delivery, and next-day delivery without any hassle. Currently, the platform delivers over 50,000 shipments a day. The various industries that the platform serves right now include e-commerce, pharma and healthcare, banking and finance, and heavy machinery and manufacturing. One of the well-known platforms, Ajio uses Xpressbees as their courier partner.
Shadowfax
Shadowfax is one of the known names among the courier provider that also offers reverse pickup in India. Their logistics network includes more than 70 cities across India with more than 7000+ delivery partners and over 400+ vehicles. They are famous in this field for their last-mile delivery, and their return management is also said to be top-notch. They also offer doorstep quality checks to ensure the product provided for return is correct.
Aramex
A little lesser-known name in this field, Aramex is known for its fast delivery and even reverse pickup services. The platform has grown rapidly into a global brand, today it is known for innovative products and customer service. The courier service providers offer comprehensive logistics and transportation services that include express courier deliveries, freight forwarding, and supply chain management services. Started in 1997, the platform does not only provide its services in India but also overseas.
Things to remember while choosing a courier service –
Serviceability
This is the base criteria that you should check before choosing a partner. The two topmost things to check before going through with a service are to know if the platform delivers to your location and the volume that it can handle.
Delivery speed
Fast delivery is one of the most important factors that need to be checked before choosing a courier service. There are so many factors that affect the delivery including training of delivery agents, vehicle selection, warehouse management, and many more.
Hidden costs and SLA terms
Some logistics services charge extra for different services like one-day deliver or same-day delivery. Therefore, every transaction needs to be transparent and all the hidden costs should be checked once before going through this process.
Security and Insurance
In order to avoid an enormous loss, insurance is one of the high-value products. Shipping agents should at least provide a certain degree of safety during transport. This can reduce the amount of money spent on damaged or degraded products. Security and insurance work both for customers and business owners.
So, the above list contains the best courier platforms that provide home pickup services in India. With over a decade of experience, all of them provide high-quality courier services with a PAN India presence and a good customer base. These platforms are basically the reason that several small and medium-sized businesses fulfill their customers’ needs on time.